Your pup’s Old Town happy place.

Use “Book Oldtown Scottsdale” on this page to open our Scottsdale booking calendar. You can also call (480) 629-8802 with questions.

All pets must be healthy and current on rabies vaccinations as required by law. Senior pets and pets with health conditions may face additional grooming risks. Please disclose your pet’s health and behavioral needs before grooming.

Prices vary based on breed, size, coat condition, temperament, handling requirements, add-ons, and time required. Payment is due upon completion; we accept cash, credit cards, Apple Pay, and Venmo. See our pricing menu and salon policies for details.

Same-day cancellations and no-shows are subject to a fee of 50% of the scheduled grooming service. A no-show means missing an appointment without advance notice. Management may make exceptions for emergencies or unforeseen circumstances. Call the salon for time-sensitive changes.

Arrivals more than 15 minutes after the scheduled time are considered late. We may decline or reschedule if the delay disrupts the grooming schedule. If accommodated, a fee of $1 per minute from the original scheduled time, up to $30, may apply. Appointments that cannot be accommodated may be subject to the 50% same-day cancellation fee.

Please pick up within one hour of the grooming completion notification. Beyond that window, a $20 late pickup fee applies, followed by $10 for every additional 30 minutes. Estimated completion texts help you plan. Fluff Bar is not a daycare or boarding facility, and extended stays cannot be guaranteed.

Comfort comes before appearance. If dematting cannot be done safely or humanely, shaving the affected coat may be necessary. Matting can conceal existing problems, and removal may reveal or cause irritation or minor injuries despite appropriate care. Additional fees may apply. Please read our matting and shaving policies before grooming.

Please disclose any history of biting, aggression, severe anxiety, or other concerns. We may modify or discontinue services if a pet is excessively stressed or presents a safety risk. Charges may apply for services already performed or additional handling required.